Home

Why

Pillars

Systems

Datasheet

This is a customer facing document.

The datasheet describes in detail the features, functions, pre-requisites and requirements of the solution.

Microsoft have a DataSheet Template for use with Microsoft Office 365.

The datasheet is primarily aimed at a technical decision maker audience and contains the technology specifics required for technology staff to assist in the decision for purchase of the software.

The datasheet should include:

## Features and Benefits A list of features and benefits, sometimes comparing this and other editions or previous versions.

## Requirements The technology requirements to deliver the solution, for example a Microsoft Exchange Add-on may require Office 365.

## Technical Support The datasheet should contain information on the support options available for the customer.

## Availability Specifically for SaaS applications, the datasheet needs to contain information on availability guarantees and Service Level Agreements.